Customer Satisfaction Survey

Townsend Leather Customer Satisfaction Survey
In the interest of continuous improvement, we at Townsend Leather would appreciate your spending a few minutes to complete this valuable survey. Your candid responses will allow us to improve our internal processes with the goal of providing our customers the best possible service. We are looking for your impression and feelings towards each of the topics, taking into account your entire history with Townsend Leather.
If you have comments, compliments, or concerns regarding a specific order or anything regarding Townsend Leather, please place those in the comments section at the end of this survey.
If you need to make changes to any of your answers, use the “Previous” button at the bottom of the page, not your browser’s “back” button (clicking the back button will erase your previously entered data).
YOUR INFORMATION
Name*
First Last
Your Title or Position*
Email*
Your Company Name*
Phone*

RECOMMENDATIONS
Would you RECOMMEND Townsend to your co-workers and customers?*
What are your suggestions on how Townsend can even better accommodate your needs or become a better partner to you?
Let us know anything and everything. If you have comments, compliments, or complaints about a specific order or anything – please include that here.
ANY ADDITIONAL COMMENTS?
Please let us know any feedback you have for us. We are on a forever-quest to continually improve and find ways to increasingly please our customers. Any feedback, ideas, suggestions, or thoughts you have helps us on that quest. If you want to share a photo or file that supports your feedback, please use the next area below to do so.
FILE UPLOAD
Drop files here or

Max. file size: 8 MB.
If you have an image or file you want to share with us, you can upload it here. Please explain the picture or file in the above comments section. Feel free to share project images, areas of concern, or beautiful completed designs – we welcome it all.
Thank you!
Thank you for your business and for taking the time to complete this survey. Your comments will be thoroughly reviewed and Townsend will strive to make the improvements you are asking for. If you have more comments or any questions about this survey, please email them to info@townsendleather.com Thank You!

Townsend Leather Customer Satisfaction Survey